When will I get my order? 

Order Cut-off time: before :(GTM ) -05.00 PM Eastern Standard time ( New york )  

Order Handling time : 1-3 Days (Mon-Fri)

Order Transit time: 3-7  Days (Mon-Fri) 

Shipping rates & delivery  Cost 

Shipping charges for your order will be calculated and displayed at checkout.

SHIPPING 

COST 

we offer Flat rate Shipping Cost 12.50 $ Every product

Destination:

united states 

Estimated transit time:

3-7 Business Days

Shipment :

 We currently only ship to locations within  United states   

We do not accept P.O. box deliveries at this time.

APO/FPO/AE – We are no longer able to accept orders shipping to Military addresses.  

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

haspools  is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

My order should be here by now, but I still don’t have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address

● Ask your local post office if they have your package

● Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us here with your order number.

If you did find a mistake in your delivery address, we can reship the order if it gets returned to us, but shipping will be at your own cost.